Covid-19 Update

Covid-19 Update

In recent weeks, there has been a rise of confirmed COVID-19 (novel coronavirus) cases in the UK. 


As part of Ladysmith's’ ongoing commitment to health and safety procedures, we have taken several precautionary measures to prevent the spread of the virus and to protect the health of our shoppers and employees.


From an operational perspective, there is an increased frequency of cleaning regimes, especially at ‘touch points’ such as door handles and visitor signing in books.


We have also provided information bulletins to our retailers, which include Government recommendations such as washing hands for a minimum of 20 seconds.


Ladysmith wishes to inform customers not to visit the centre if they are showing any signs or symptoms of the virus. Most importantly, Ladysmith advises all shoppers, customers and staff members to take extra caution and follow Government guidance to ensure everyone stays safe.


We will continue to take the best advice from the relevant authorities and will update customers and employees with any further developments.


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