Covid-19 Update 19.03.2020

Covid-19 Update 19.03.2020

In line with UK Government guidance, Ladysmith Shopping Centre remains open. However, some of our retailers have decided to operate at reduced opening hours to help prevent the spread of Coronavirus.


We understand that this is a difficult time and want to reassure you that the wellbeing of our team, stores and customers is our top priority.


Pharmacies and selected grocery stores are still open as we write this statement, and still taking regular deliveries of essential stock. However, individual stores may put restrictions on the amount of stock each customer can purchase at their discretion.


The evolving nature of the situation makes some disruption inevitable and we apologise for the inconvenience this may cause. We advise keeping an eye on social media, or store websites, before making a special trip or calling ahead to check the specific store you want to visit is open.


We are working closely with our stores throughout this challenging period to maintain our consistently high standards and we will continue to follow advice from our local health authority, the Government and the World Health Organisation.


Over the weeks, Ladysmith Shopping Centre has enhanced its already stringent cleaning protocols and postponed its events schedule. Centre and retail staff had already and will continue to be advised to self-isolate if they show any symptoms to help prevent the spread.


We encourage our visitors to follow the Government’s advice to frequently wash their hands. We also ask customers to strictly follow Government guidance on isolation and not to enter the centre if they are showing any symptoms of the virus (new, continuous cough and/or high temperature).


We are advising anyone concerned to visit the NHS, World Organisation for Health and Public Health England websites to keep up to date with the latest announcements


The centre and our stores will continue to work hard to help this community, and we ask that our visitors shop sensitively, considerately and respectfully. Once again, this is a fast-moving situation and we will issue updates as and when we have them. 


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